AI Business Automation Suite
A service business was drowning in manual data entry — leads from WhatsApp and email were typed into a CRM by hand, follow-ups were missed, and internal approvals stalled for days.
1The Problem
Data lived across WhatsApp, email, and spreadsheets. There was no single CRM view, follow-ups depended on memory, and routine workflows consumed hours of staff time every day.
2The Solution
I built an AI automation suite: incoming WhatsApp and email messages are parsed and routed into the CRM automatically, AI drafts suggested replies, follow-up sequences run unattended, and internal approvals are triggered by workflows — eliminating manual entry and keeping every lead in one system.
3The Architecture
Every inbound message is parsed by an AI layer, routed to the right record in the CRM, and answered with AI-drafted replies and automated follow-ups.
AI-First Lead Automation
4The Results
- 80% of manual data entry eliminated
- Lead response time cut from hours to under 2 minutes
- 100% of leads receive an automated follow-up sequence
- Approvals completed in minutes instead of days